With immediate effect, Professional users can reach a personal advisor directly via the dashboard – without any detours.
What is new:
Personal contact person directly visible in the dashboard, reachable on weekdays
Get in touch via phone call, email, or by scheduling an appointment at a convenient time
Clear overview of availability thanks to online status
Why this is important: Complex giving raises individual questions that cannot always be resolved via self-service. With this update, we combine digital excellence with human expertise: in the future, Professional users can discuss special requests personally and in-depth – completely according to their own schedule.
